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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lisa Smith

Lisa Smith

March 25, 2025

5  out of  5
rating by Lisa Smith
"I have had State Farm for years. Lori explains everything so well and is incredibly helpful."
We responded:
"Thank you for the 5 stars and your business! Lori loves helping clients understand their insurance and how to save money too. "
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Vern and Judy Nordmann

March 14, 2025

5  out of  5
rating by Vern and Judy Nordmann
"Always excellent service, with swift answers to questions."
We responded:
"Thank you for the awesome review and 5 stars! "
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Jes Schlichting

February 14, 2025

5  out of  5
rating by Jes Schlichting
"The Dina Pierskalla State Farm Agency TEAM are some of the most KNOWLEDGEABLE individuals I have ever met in the insurance industry. Collectively, they are ETHICALLY driven and they work TOGETHER to best meet the needs of all of the people they serve. When you are a customer of this agency, you get the EXPERTISE of them all! “Insurance” is often an uncomfortable word, and for some of us, past experiences may have left us feeling frustrated and overwhelmed, unsure of where to go or what to do next. I can assure you…Dina Pierskalla’s State Farm is DIFFERENT! They are EMPATHETIC and COMPASSIONATE and can truly place themselves in the seat of their customers, because many of them have been where we are…navigating rising costs, struggling to make ends meet, dealing with an illness or the loss of a loved one, experiencing a home claim or having been through an auto accident. They have seen it all. Since 2020, our family has experienced home claims, auto accidents, loss of life, and terminal illness…life is HARD. But through it all, Dina Pierskalla’s State Farm TEAM has been with us…people helping people. I can assure you, I do not want anyone else in our corner!"
We responded:
"Jes, anything that will bring you relief is our goal each day when we work with you. Please always know that this team is dedicated to having your business while delivering you a great customer service experience. - Dina"
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Alisa Schmidt

February 12, 2025

5  out of  5
rating by Alisa Schmidt
"Lori is top notch! She is always willing to answer my questions and work with my needs. Any time I've dealt with others in the Melrose office, it has always gone smooth. Highly recommend!"
We responded:
"Alisa, your recommendation has given my team and I so much joy. That is one of the highest compliments that we receive. Thank you! - Dina"
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Burdette Miller-Lehn

February 10, 2025

5  out of  5
rating by Burdette Miller-Lehn
"Dina Pierskalla and her staff truly are good neighbors. Friendly service and quick responses when I need to contact them."
We responded:
"Burdette, thank you for your kind words! We take pride in the wonderful team we have here at our State Farm Agency! If you need any further help, please don't hesitate to reach out! - Dina"
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Hunter Walklin

February 10, 2025

5  out of  5
rating by Hunter Walklin
"Dina's office is great! Super friendly and knowledgeable staff who always have your best interest in mind. Highly recommend!"
We responded:
"Hunter, thank you for the great feedback and kind words! We’re so glad you always have positive experiences with our office. Feel free to reach out anytime! - Dina"
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Diane Stang

February 7, 2025

5  out of  5
rating by Diane Stang
"So enjoy working with Lori at State Farm! Lori reached out to me to review my current policy coverage- once again, she was very thorough and professional as we discussed if anything in my life has changed that would warrant a change in my coverage. She was very thoughtful and gave me all the time I needed to answer my questions. Thank you Lori!"
We responded:
"Diane, thank you for sharing your experience! We’re so glad to hear that you felt thoroughly supported in reviewing your policy. It's important to us that our customers feel confident with their coverage, and it’s great to know that your questions were addressed thoughtfully and thoroughly. If anything changes in the future or you need further assistance, don’t hesitate to reach out. We’re here to help! - Dina"
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Kara Williams

February 7, 2025

5  out of  5
rating by Kara Williams
"The office staff are friendly, knowledgeable, and quick to get back to us any time we need anything! We have been very pleased with our coverage, response time, and followup when assistance has been needed following those unexpected events."
We responded:
"Thank you for the awesome review Kara! Dina and team"
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Jan Kvistad

January 31, 2025

5  out of  5
rating by Jan Kvistad
"Always Friendly and very Helpful:)"
We responded:
"Thank you for the 5 star review Jan! "
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Kerri Ronning

January 30, 2025

5  out of  5
rating by Kerri Ronning
"Working with the people at Dina Pierskalla State Farm Insurance are awesome. They have always been there when I call for questions or have a claim. Lori and Mary are wonderful."
We responded:
"Kerri, I look forward to being a constant in your insurance needs. We appreciate your time and kind words very much. - Dina"
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Josh Olson

January 30, 2025

5  out of  5
rating by Josh Olson
"Good"
We responded:
"Josh, we appreciate your five stars! - Dina"
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George Jensen

January 29, 2025

5  out of  5
rating by George Jensen
"I've had my vehicles insured with State Farm for over 40 years and just recently added my homeowner's insurance. I've been very satisfied with the auto coverage and Taryn did an awesome job in converting my homeowner's coverage."
We responded:
"Thank you for the great review George! We appreciate your business!"
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Amber Engelmeyer

January 23, 2025

5  out of  5
rating by Amber Engelmeyer
"Taryn is one of the best agents! She is so friendly and easier to talk to!"
We responded:
"Thank you for the 5 stars! "
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Emma Blashack

January 22, 2025

5  out of  5
rating by Emma Blashack
"Taryn is a great rep! Very knowledgeable and helped answer all of my questions!"
We responded:
"Thank you for the 5 star review! Taryn is awesome. "
Profile photo of Donovan Koenig

Donovan Koenig

January 16, 2025

5  out of  5
rating by Donovan Koenig
"I’ve had an amazing experience with Dina Pierskalla State Farm! The team is incredibly professional, friendly, and always goes above and beyond to ensure I understand my options. They genuinely care about finding the best coverage for my needs, and their attention to detail is unmatched. Whether it’s auto, home, or life insurance, I feel confident knowing they’ve got me covered. Highly recommend to anyone looking for reliable and personalized insurance services!"
We responded:
"Donovan, thank you for recommending our State Farm Agency to assist the needs of others! We couldn't be more excited to assist you and your future insurance needs. - Dina"
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Kenzie Dingmann

January 16, 2025

5  out of  5
rating by Kenzie Dingmann
"I can’t say enough good things about Dina Pierskalla State Farm! From the moment I reached out, the team made me feel valued and cared for. They are always quick to respond to questions and take the time to find the best coverage options for me. Their professionalism and dedication to customer service are top-notch. I highly recommend them to anyone looking for an insurance provider they can trust!"
We responded:
"Hello, we care for our customers deeply and we're proud to serve you each day. Please know we're here for you always and look forward to assisting you in the future. Thank you for your business. - Dina"
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Audie Black

January 15, 2025

5  out of  5
rating by Audie Black
"Dina and her team are always so friendly and very helpful. Special thank you to Penny who is always so prompt and helpful whenever I need anything."
We responded:
"Audie, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Dina"
Profile photo of Zackary Pierskalla

Zackary Pierskalla

January 2, 2025

5  out of  5
rating by Zackary Pierskalla
"Someone smashed my window and broke into my car. Dina and her team were able to get my window replaced the same day! Like a good neighbor!"
We responded:
"Thanks for the 5 stars! Glad your claim and repairs were handled so quickly. "
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J D

December 16, 2024

1  out of  5
rating by J D
"I had my insurance thru State Farm’s for many years. I had hail damage and the adjuster came and told me that it was not hail. Dina had canceled my insurance without notifying me. I three different roofers over and they all told me that it was hail damage. Dina was very rude I would advise nobody to get insurance from Dina at all she is a crook. I don’t give State Farm any stars. If I was you find different insurance. Don’t get scam like I did."
We responded:
"Jeff Douvier-Here's a copy of the email you sent my office. Taking care of our customers with legitimate claims and complaints are our top priority. There are certain things in this industry that are out of my control like claims decisions and clients who cancel their own insurance. Email: I paid home owner insurance for a reason for damage I don’t give a sh!* if a person did it or the weather. Damage is damage look it up in the Dictionary. I am sick of everyone in my town getting hail damage and I get denied. I will be taking my home owner and auto insurance to someone else. If this is how f*&^%$ up your company is. Then cancel my policy now! I am sick of companys like state f*&^%$# farm! Another stupid question you need a dam website to do your f*&^%$# job you have no guts to speak to a person face to face. Another f*&^%$# State Farm joke. Cancel my policy now "
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Alicia Moening

August 22, 2024

5  out of  5
rating by Alicia Moening
"I’ve always had a great experience with State Farm to ensure my car and motorcycle. This year when I bought a house and Taryn has been absolutely amazing to work with and did an awesome job working with my lender and explaining policies to me."
We responded:
"Thank you for the awesome 5 star review!"
Profile photo of Brittany Binek

Brittany Binek

May 22, 2024

5  out of  5
rating by Brittany Binek
"Lori was wonderful at State Farm. Prices are great and the customer service was unbelievable. I'm so glad I switched over to SF!"
We responded:
"Thank you for the awesome review and Welcome to State Farm!"
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Jolene Johannes

October 26, 2022

5  out of  5
rating by Jolene Johannes
"Dina and her office members are so helpful! What a great team! Highly recommend."
We responded:
"Jolene, thank you for the opportunity to earn your business. We hope to serve you for a lifetime as we appreciate you! - Dina"
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Timothy Hutt

April 26, 2022

5  out of  5
rating by Timothy Hutt
"Very professional, informational, and just a well oiled machine. I really enjoyed working with Lori at State Farm insurance. I have never worked with an insurance agent that is so thorough. Lori explained everything on my policies. I had many policies that I brought to State Farm Insurance. Lori explained every one of the policies that I brought to her with professionalism and patience with me that I fully understood everything in each of the policies. I would highly recommend State Farm insurance in Melrose and working with Lori."
We responded:
"Thank you Tim!"
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Mary Hellermann

October 30, 2021

5  out of  5
rating by Mary Hellermann
"I had a issue that prompted the need to file a homeowners claim and I could not have been happier with the service I received from Dina and her team. From the moment I reached out to report the problem I knew there would be nothing to worry about. Everyone has been incredibly helpful and responsive. I am so thankful to have such an amazing team to work with. They are the best!"
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Jon Osendorf

June 26, 2021

5  out of  5
rating by Jon Osendorf
"Fantastic service 👍🏻."